6 articles in this category
Introduction: The High Stakes of Hospitality Technology IntegrationThis overview reflects widely shared professional practices as of April 2026; verif...
In hospitality, disconnected systems—PMS, POS, booking engine, CRM, housekeeping—create hidden costs that erode margins and guest satisfaction. This g...
This article is based on the latest industry practices and data, last updated in April 2026. In my 15 years as a hospitality technology consultant spe...
Hotel technology integration is often treated as a simple IT task, but subtle errors in configuration, data mapping, and workflow alignment can silent...
The Silent Crisis: Diagnosing the Loyalty Leak in Your PropertyIn my practice, the "Loyalty Leak" isn't a theoretical concept; it's a measurable finan...
Introduction: The Silent Scream of Connected SystemsFor over a decade, I've been called into organizations boasting "seamless integration" only to fin...